An End to KPI Misdirection: Aligning Data to Strategy
With the adoption of AI in business processes, KPIs can provide a window into the health of an organization at granular levels, crystalizing the performance picture and removing ambiguity.
With DIY and Conversation-as-a-Service, Chatbots Are Here to Stay
Evolving into talking personalized assistants, chatbots are revolutionizing customer care and marketing. And they're just warming up.
Video: Application Development with IBM Streams
Perspective on technology trends for acquiring, analyzing, and acting on streaming data from Roger Rea, Product Manager for IBM Streams.
3 Eras of Analytics – Lessons About Hiring and Buying
Understanding evolving roles and your present-day needs is key in staffing, training and buying for analytics and Big Data technology.
Adobe Unveils Real-Time Personalization for Marketers
Deep data, analytics and machine learning let companies tailor individual customer experiences in real time.
French Open Counts on Real-Time Insights Served by Infosys
Open source-based analytics suite gives edge to players, coaches, global fans.
Verizon Adds Real-Time Intelligence to its Call Centers
AI and analytics enhance customer experience and cut costs.
Can the Enterprise-In-Motion be Autonomic?
To truly benefit from automation, agents, AI and robotics, real-time enterprises must smartly sync "reflexes" and goals.
FICO Gets Nod as Leader in Financial Services AI
FICO was named a category leader in both AI analytics and packaged AI applications.
Inside Adobe’s Big Data Strategy
Adobe plans to offer more tools aimed at helping their clients improve their real-time customer engagements in the coming year.