Successful digital service providers can deliver greater customer satisfaction and gain operational efficiency with intelligence, automation, and optimization woven into their operations to deliver rapid, seamless customer experiences.
In this free case study, learn how digital service providers are embracing the digital revolution as well as how one major provider improved the efficiency of its 50,000+ technician field force and saved more than $200 million annually by rolling out an intelligent scheduling system built on Red Hat Process Automation Manager including Business Optimizer.