Troubleshooting Repairs With the IoT: Case Study
“Imagine being able to send the right technician with the right parts every
Topic: Customer Experience Management
How real-time data is used for applications in customer-experience management, including marketing, customer service, content strategy, and loyalty programs.
How Bluemix Enhanced the Smart Lighting Experience
How an lighting provider used IBM Bluemix to deliver a cloud-based system for password resets and troubleshooting for smart LED
Using a Graph Database as Music Recommender System
Musimap graphs titles with 55 weighted variables to each music
How an e-retailer employs machine-learning to reduce customer churn
How an ecommerce company used predictive analytics to improve customer
How a Travel Club Gets Personal to Boost Sales
How a travel club used customer segmentation to personalize its customer targeting and improve customer
How a Walmart App Speeds Inventory Control
How solving a retail supply chain problem also helps boost customer experience and employee
How a Real-Time Delivery App Was Built in a Month
How does a company make certain packages arrive on
How a Web Harvesting Tool Helped Health Insurance Enrollment
How ehealth turned to a web harvesting tool from Connotate to help its call centers complete calls quickly by finding the right
Levi’s Real-Time Tracking of Jeans: RFID in Retail
With RFID, Intel analytics, and sensors, Levi's can quickly find a pair of jeans a customer left by the
IoT in Retail Marketing: Three Ways to Engage Customers
How beacons, mobile apps, and analytics can drive sales, engage customers, and optimize