How Utilities Can Leverage AI to Meet Evolving Customer Expectations
Utility contact centers need to adopt AI to meet evolving customer expectations and government-mandated
Topic: Industry Insights
How various industries use real-time analytics to improve the business bottom line. We explore both physical, IoT uses (such as sensor data in manufacturing, transportation, and energy) as well as use of transactional and Web data, such as in the financial services, marketing, and customer-experience management industries.
The Increasing Role of Cobots in Automotive Smart Manufacturing
While there are challenges to overcome, cobots offer a number of benefits when they are part of a comprehensive smart manufacturing automation
Navigating Smart Manufacturing in 2025: Key Challenges for the Auto Industry
A look at the top 2025 smart auto manufacturing issues related to automation, digital transformation, robotics, embedded AI, and more.
Accelerating Digital Transformation in Manufacturing with Enterprise Industrial Connectivity
Enterprise industrial connectivity offers a way to address manufacturing digital transformation data integration challenges by enabling seamless communication …
Overcoming Thermal Management Challenges in Electric Vehicles with Advanced Design Technologies
The shift towards hybrid-electric and fully electric vehicles brings new thermal management challenges. Automakers are turning to advanced design technologies, …
Rapid Advancements in EV Battery Technology: What Automakers Need to Know
To integrate changes in battery technology into their electric vehicles, automakers need great design and development flexibility, such as that afforded by the …
Balancing Speed and Quality in Compressed Automotive Timelines
In an industry where development timelines are increasingly compressed, automakers face a critical choice: prioritize speed or maintain quality. The reality is …
How and Where to Start with AI for Industry
Industrial operators are increasingly looking to AI, and specifically, AI agent technology, to help make more efficient use of available data and to automate …
The Digital Patient Revolution: How AI and NLP are Reshaping Pharmacovigilance
A data-driven approach to Pharmacovigilance holds immense promise and will pave the way for a more informed and holistic evaluation of drug safety, ultimately …
Navigating New Finance Threats Demands Holistic Real-time Approach
Emerging threats, coupled with the increasing complexity of financial systems, demand a radical shift in detecting fraud. What’s needed is a holistic, …