Balancing the Utility of Process Mining and Privacy Rights
Process mining offers great efficiency improvement opportunities, but proper use must address privacy concerns and protect people’s data privacy
Topic: From Our Experts
Top articles from our RTInsights Experts
Approaching AI and Ethics with Eyes Wide Open
RPA and AI undoubtedly create efficiencies, but with those efficiencies comes an added human responsibility: monitoring results and ejecting, if not …
In Data We Trust…After You Add a Little Blockchain
Blockchain can help ensure the success of IoT and AI by ensuring the trustworthiness and accuracy of the data being used by systems.
Call Center Conundrum: The Future is Flexibility
With the rise of virtual agents, split shifts provide an opportunity to improve both the agent and end-customer
6 Data Management Tips for Small Business Owners
Proper DataOps practices can ensure data is handled efficiently and it can be accessed and leveraged by everyone in the organization who needs
Finding Trust and Transparency in AI During Doubtful Times
To trust AI, businesses need reliable tools and applications that are frequently regulated and evaluated.
Why Data Intensity Matters in Today’s World
How DataOps helps bring people closer to the data and sets up a springboard for faster, better business
Buy Versus Build: Tips for Establishing a Common Data Model
A common data model lets organizations develop a real sense of how to extract insights from the data, and to do so quickly and
The Covid Crisis Has Dramatically Accelerated the Transition to Industry 4.0
We may look back at this time as the inflection point toward the "lights-out" factory of the future, and even "Industry
Bots are a One Trick Pony, It’s Time to Push Automation Further
What's needed is a more intelligent and holistic class of process automation that weaves together a combination of technology capabilities including RPA, …