Your New Goal: Human and AI Synergy in Customer Interactions
By prioritizing data literacy, investing in education, and continually reassessing the role of humans in an AI-driven world, companies can achieve a productive …
By prioritizing data literacy, investing in education, and continually reassessing the role of humans in an AI-driven world, companies can achieve a productive …
Utility contact centers need to adopt AI to meet evolving customer expectations and government-mandated