From QoS to QoE: How an Operational Shift Towards User Experience Impacts Your Bottom Line
The impact of bad user experiences and the focus of a QoE approach far outweigh those of an outage, which is the priority for a QoS
Aditya Ganjam is chief product officer and co-founder at Conviva, leading the product management team and driving product strategy for the world's first experience-centric operational monitoring and analytics platform. He has been instrumental in bringing Conviva's paradigm-shifting stateful analytics approach to digital businesses across industries, addressing the growing challenge of connecting system performance, customer experience, and engagement directly to business outcomes. He is a founder of Conviva, where he has spent his entire professional career, initially as a lead engineer followed by progressively more senior engineering roles, before becoming the company's chief product officer, responsible for overseeing product definition, technology strategy, and new product incubation. Before co-founding Conviva, Aditya was a doctoral candidate studying computer science at Carnegie Mellon University (CMU), where, as a member of the End System Multicast (ESM) project, he played a key role in building the world's first peer-to-peer live streaming system. Aditya earned his Bachelor's and Master of Science degrees in computer science from CMU.
The impact of bad user experiences and the focus of a QoE approach far outweigh those of an outage, which is the priority for a QoS
Follow these best practices for data lake management to ensure your organization can make the most of your investment.
The need for automated data pipelines is clear. What role will data scientists play in bringing them about?
Developing an enterprise-ready application that is based on machine learning requires multiple types of developers.
Cloud optimization could offer the best method for reducing costs according to a new report.