How Real-Time Data Analytics Is Transforming Customer Interactions
With AI's help, real-time data analytics transforms customer interactions by enabling businesses to respond faster, optimize operations, and enhance service …
Abhinandan Jain is the Chief Growth Officer at Startek. He is a dynamic business leader with a distinguished record of steering technology services businesses to success on a global scale. With expertise spanning technology, manufacturing, insurance, telecom, capital markets, retail, and healthcare, Abhinandan has effectively harnessed the power of technology disruption, including AI, automation, cloud computing, and analytics. As Startek’s chief growth officer, Abhinandan leads global sales, marketing, and digital solutions, focusing on driving revenue, fostering client relationships, and spearheading the creation of scalable digital solutions. His role is pivotal in achieving a digital-first approach, ensuring the organization's sustained success. Beyond his corporate endeavors, Abhinandan actively engages with the community as a board advisor for universities, a founding member of a non-profit organization providing affordable medical care, and a youth mentor in entrepreneurship. As an industry speaker, he shares his insights on customer experience, contact center management, and agent experience.
With AI's help, real-time data analytics transforms customer interactions by enabling businesses to respond faster, optimize operations, and enhance service …
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